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Personally Yours Privacy Policy

Last updated: April 18, 2026

Personally Yours ("we," "us," or "our") operates this website and provides related products and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, make a purchase, sign up for our text messaging program, or otherwise interact with us.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

  • Contact information: your name, email address, mailing address, shipping address, and phone number (including mobile phone number).
  • Payment information: credit card or debit card numbers, billing address, and other payment details. Payment processing is handled by our third-party payment processors; we do not store full payment card numbers.
  • Transaction information: products you view, add to your cart, purchase, return, or exchange, order history, and related details.
  • Communications: information you provide when you contact us, respond to surveys, or interact with us via text message or email.
  • Device and usage information: IP address, browser type, operating system, referring URLs, pages viewed, and how you interact with our website.
  • SMS and messaging information: your mobile phone number, opt-in and opt-out status, message history, and consent records related to our text messaging program.

How We Collect Your Information

We collect personal information:

  • Directly from you, such as when you make a purchase, create an account, sign up for text messages, subscribe to our mailing list, or contact us.
  • Automatically, through cookies, pixels, and similar technologies when you use our website.
  • From third-party service providers that assist us in operating our business.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including shipping and returns.
  • Communicate with you about your orders, account, and customer service inquiries.
  • Send you marketing and promotional messages via email or text message, where you have opted in to receive such messages.
  • Operate, maintain, and improve our website and Services.
  • Detect and prevent fraud, unauthorized activity, and other security issues.
  • Comply with legal obligations.

Text Messaging (SMS/MMS)

If you opt in to our text messaging program, we collect your mobile phone number and records of your consent. We use this information to send you the types of messages you have consented to receive, which may include order confirmations, shipping updates, appointment reminders, customer service replies, and promotional messages.

Your phone number and messaging data are shared with our SMS service providers, including Material Retail and Twilio, solely for the purpose of delivering text messages on our behalf. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your consent to receive text messages is not a condition of any purchase.

You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.

How We Share Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf, such as payment processors, shipping carriers, email marketing platforms, SMS messaging providers (including Twilio), website hosting providers, and analytics services.
  • Business partners, for purposes such as co-branded promotions, where permitted by law.
  • Law enforcement or government agencies, when required by law, legal process, or to protect our rights and safety.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

We do not sell your personal information as defined under applicable privacy laws. If you reside in a jurisdiction that provides a right to opt out of the sale or sharing of personal information for targeted advertising, you may exercise that right by contacting us. As stated above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes. SMS consent records and opt-out requests are retained for compliance purposes.

Your Rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of the sale or sharing of your personal information.
  • Opt out of text messages by replying STOP at any time.

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our Services are not directed to children under the age of 13 (or the age of majority in your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Personally Yours
5416 Parkcrest Drive, Unit C
Austin, TX 78731
[email protected]
5124547534

Last updated April 18, 2026